Privacy Policy

1. Data Controller

Guardlyze SAS is the data controller for the personal data collected through our website and services. Our contact details are available on our Legal Mentions page.

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, company name, billing address
• Usage data: API call logs, feature usage statistics
• Technical data: IP address, browser type, device information
• Communication data: support requests, feedback

3. Purpose and Legal Basis

Pursuant to GDPR Articles 13-14, we process your data for the following purposes:

• Contract performance: providing our API services, billing, customer support
• Legitimate interest: improving our services, security monitoring, fraud prevention
• Legal obligation: tax and accounting requirements, responding to legal requests
• Consent: marketing communications (where applicable)

4. Data Recipients

Your data may be shared with:

• Cloud infrastructure providers (for hosting services)
• Payment processors (for billing)
• Analytics providers (for usage statistics)
• Legal authorities (when required by law)

We do not sell your personal data to third parties.

5. International Transfers

Your data is primarily processed within the European Union. When transfers outside the EU are necessary, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

6. Data Retention

• Account data: retained for the duration of the business relationship plus 5 years for legal compliance
• API content: not retained after real-time processing (0 retention policy)
• Usage logs: retained for 12 months for analytics and security purposes
• Billing records: retained for 10 years as required by French tax law

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: obtain confirmation and a copy of your data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your data
• Right to restriction: limit how we process your data
• Right to data portability: receive your data in a structured format
• Right to object: object to processing based on legitimate interest
• Right to withdraw consent: withdraw consent at any time

To exercise these rights, contact us at privacy@guardlyze.com

8. Right to Lodge a Complaint

You have the right to lodge a complaint with the French data protection authority (CNIL) if you believe your data protection rights have been violated. Contact: www.cnil.fr

9. Cookies

We use essential cookies for website functionality. Analytics cookies are only used with your consent. You can manage your cookie preferences at any time through your browser settings.

10. Contact

For privacy-related inquiries, contact our Data Protection team at privacy@guardlyze.com